Our desserts are shipped frozen in insulated packaging with freezer packs so that they arrive ready-to-eat. We ship via third party carrier and offer multiple shipping options, depending on where you want your order delivered.
We ship orders on Monday and Tuesday to be sure that your desserts are delivered by the end of the week and aren’t sitting in a hot truck or warehouse over the weekend.
Any orders received Wednesday through Sunday, (or holidays), will ship the next scheduled shipping day.
Contrary to what you may have heard, you can get satisfaction! We want to be sure that you are completely satisfied with every part of your Jar Joy experience, from your first visit to our site to the last spoonful from the last jar.
If any part of your experience falls short, (and we do mean any part), please let us know and we will do everything that we can to make it right.
We want you happy!